1. General
   
   1. Security of data transmission
   2. Security guest data
2. Data collected in the course of registration
3. GDPR Pixelmate
4. Google Services
5. Facebook Ads
6. Collection of location data and Google Maps
7. Collection of image data
8. Collection of data through the contact form
9. Using Slack
10. Using Help Scout
11. Google Analytics
12. Visibility of your data for other users
13. Newsletter
14. Server data collection
15. Data subjects' rights
16. Use of cookies
17. Google Firebase
18. Push messages
19. Bugsnag
20. Newsletter via Mailjet
21. Quaderno
22. Vonage

The legal provisions for the protection of your data can be found in the Basic Data Protection Regulation and the Federal Data Protection Act.

The responsible party within the meaning of the data protection provisions is the

PLAYSPORTS GmbH
Lützowstraße 24
40476 Düsseldorf
Managing Directors: Roy Pöschel, Fabian Becker
Phone: +4915773646885

Below you will find information on which personal data - this is all data that identifies or makes you identifiable, such as name, address, e-mail address or also user behaviour - we collect during your visit to our site and how this is used. If you still have questions, please feel free to contact us at privacy@playsports.world.

You also have the right to complain to a supervisory authority in the event of unlawful use of the data. The competent authority for us is:

State Commissioner for Data Protection and Freedom of Information

North Rhine-Westphalia, P.O. Box 20 04 44, 40102 Düsseldorf, Tel.: 0211/38424-0, Fax: 0211/38424-10, E-mail: poststelle@ldi.nrw.de

1. GENERAL

1.1. SECURITY OF DATA TRANSMISSION

To transmit your data, we use a secure server with SSL technology (Secure Socket Layer) with 128-bit encryption. This means that your data is transmitted to us securely and unreadable for unauthorised persons.

Your passwords are hashed, i.e. stored cryptologically, and are thus protected from access by third parties as well as those responsible.

1.2. DATA COLLECTED IN THE COURSE OF MAINTAINING CUSTOMER AND GUEST LISTS

As part of the existing measures related to the spread of the COVID19 disease, PLAYSPORTS partners are required by law to record and retain your contact details. This is for contact tracing purposes and to help contain the pandemic. Your details will be kept by us for facilities or events that have been corona tagged by PLAYSPORTS partners for four weeks prior to booking in accordance with legal requirements and will then be destroyed or deleted.

To make it easier for you to enter the data, you can save your data in the profile.
The legal basis for the collection, storage and possible forwarding to the competent authorities is Art. 6 para. 1 lit. c DSGVO, as there is a legal obligation to do so.

2. DATA COLLECTED IN THE COURSE OF REGISTRATION

2.1 Data collected by PLAYSPORTS

As part of the registration process, we collect your name and email address as mandatory data. This data is necessary for participation in the booking system and thus the fulfilment of our contractual obligations.

This data is usually collected by you yourself. For members of PLAYSPORTS partner clubs or employees of organisations using PLAYSPORTS, it is possible to have the aforementioned data uploaded to the PLAYSPORTS app by the responsible administrator. For this purpose, a written declaration of consent must be given to the respective administrator in advance, if necessary. The legal basis for data processing in the PLAYSPORTS app is Art. 6 I b) DSGVO, as the data is required for the performance of the contract concluded with you or in the process of being concluded.

Note on shared responsibility with PLAYSPORTS partners:

For the joint management of member data (data of members, employees or similar), we have concluded a joint responsibility agreement with the partners or organisations which regulates the handling of users' personal data. With regard to all personal data processed in PLAYSPORTS, we, PLAYSPORTS, are your first point of contact, also with regard to the assertion of your data subject rights, see section 15 of this privacy policy.

2.2 Payment data

For the payment of the booking fees, your credit card or bank account information (SEPA) is required. If applicable, the organisation using PLAYSPORTS will pay any fees incurred by its employees. We use the payment service provider Stripe for payment processing. Stripe is a service of Stripe Payments Europe Ltd. in Ireland or the US company Stripe Inc. Information on the type, scope and purpose of data processing by Stripe can be found in Stripe's global privacy policy. We do not store any credit card data or account information from you. Only the Stripe customer ID is stored as a token in the user account, which can be used to track the correct receipt of payment.

The legal basis for this data processing is Art. 6 I b) DSGVO, as the data is necessary for the fulfilment of the booking contract concluded.

2.3 Specification of further personal data

The provision of further profile information such as gender, date of birth, sports, interests and contact details can be voluntarily provided by the user in the profile settings after registration. The specification of gender and date of birth is necessary for participation in the "Matching for peers" functions as well as the "Rankings" function, which creates leaderboards according to the age and gender of the users. The legal basis for this data processing is Art. 6 I b) DSGVO, as the processing of the aforementioned data is necessary for the fulfilment of the aforementioned functions when used in accordance with the contract.

By specifying sports and interests, the user can be shown suitable activities in the "For you" area. If entry in a customer or guest list is required for a booking in accordance with section 1.2, the storage of contact data can simplify repeated entry for bookings.

2.4 Social Sign-In

Instead of registering, we offer you the option of registering with just a few clicks using your existing Google or Apple account. To do this, click on the Google or Apple button and you will be redirected to the provider's registration. By entering your data, a link to PLAYSPORTS will be created. A separate registration is no longer necessary. In order to guarantee you continuous access to our platform with the help of your Google or Apple account, we collect your first and last name, your e-mail address, your gender (if known) and your user ID (if different from the e-mail address) from Google or Apple.

We use this data exclusively to create a user profile for you and to simplify the registration process.

Please note that by linking a social media account to our platform, an indispensable exchange of data takes place between the provider of the social media platform you have chosen and us.

The legal basis for the collection, processing and storage of the data is Art. 6 I (a) DSGVO. You give your consent by logging in to your Google or Apple account.

2.5 Verification

During the transition from the test phase to the status "Live", the partner takes part in an identity check. The service provider Stripe is used for this purpose. Stripe is a service of Stripe Payments Europe Ltd. in Ireland and the US company Stripe Inc. For complete verification, the partner is requested to upload an identity document, which is compared with the specified data. The identification document is stored by Stripe and deleted together with the other data after 6 months by PLAYSPORTS, at the latest after 3 years by Stripe.

Thelegal basis for this identity verification is Art. 6 I f) DSGVO, as we have a legitimate interest in verifying our business partners in order to be able to guarantee security for our customers.

3. GDPR Pixelmate

Our website uses DSGVO Pixelmate from the provider soulsites, Christian Wedel, Niedere Wiesen 7, 31848 Bad Münder.

The tool integrates the services we use, the Google Tag Manager, Google Analytics and Facebook Pixel, into our website through a plugin and reloads them via JavaScript. The tool generates a tracking code for the tracking services and controls all data traffic on our website. In the process, the user's IP is anonymised. No data is sent to the DSGVO Pixelmate tool.

The user must consent to the use of the integrated tracking services by means of an opt-in procedure. The procedure is opened as a cookie banner during your first visit to our website. Information is displayed on which services we use and which information and data are collected, processed and stored by these services. More detailed information on the data processing of the individual services can be found under the respective explanations of the services. The user has the choice to activate the functions of the tracking services by clicking on them or to leave them deactivated by clicking on "No more than necessary". There is also the option to agree to only selected services separately. We obtain the user's consent before collecting data for tracking, so that the functions of the services remain deactivated for the first time. You have the option of accessing our data protection declaration or the imprint directly from the area of the cookie banner.

Data processing by the services takes place after consent has been given. The result of your choice for the tracking services is saved by setting a cookie. This means that the settings you have made will be used for your next visit to our website.

Thelegal basis for the cookie set by the DSGVO Pixelmate Tool is Art. 6 I (f) DSGVO. Our legitimate interest is to make it more convenient for you to call up the page again without having to query the tool again by setting the cookie. This does not involve any interference with your personal or fundamental rights.

You can object to the implementation of the Pixelmate cookie by deleting the cookies from your browser history. You can also object to the use of cookies in general by excluding the acceptance of cookies in your web browser. However, this may lead to impairments in functionality.

In the following, we inform you about the data collection by the services that we have integrated with the Pixelmate tool.

4. google services

We use the following "Google services". The responsible party is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ireland transmits data to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to which we always draw your attention.

For more information on whether and what data is collected by Google through the use of these services, please refer to Google's privacy policy.

1. Google Tag Manager

Our website uses the Google Tag Manager. With this solution, so-called tags are created and updated, which we can then manage. The Tag Manager implements tags from the services we use and thus triggers other tags. The tool itself does not collect any personal data, but is only used for management purposes. However, the tags that are triggered by it may independently collect personal data (see below for more on this). However, the Google Tag Manager does not access this collected data. If the tool is deactivated, the deactivation takes effect for all tags that were implemented via the tool.

1. This website uses the web analytics service Google Analytics

Google Analytics uses so-called "cookies" for the purpose of analysing user behaviour on the website and measuring reach. You can find an overview of how Google uses cookies and which cookies are used in this overview.

We also use the technical extension "Google Signals", which enables cross-device tracking. This means that a single website visitor can be assigned to different end devices. However, this only happens if you have logged into a Google service when visiting the website and at the same time have activated the "personalised advertising" option in your Google account settings.

Thelegal basis for the collection and storage of the data is Art. 6 I (a) DSGVO. By activating Google Anlaytics in the DSGVO Pixelmate, you consent to the processing of your data for Google Analytics. We have extended Google Analytics on our website with the code "gat._anonymizeIp();" to ensure anonymised collection of IP addresses (so-called IP masking). It is therefore not possible for us to assign the collected analysis data to a specific person.

Data transfer to third countries: The information generated by the cookies about your use of this website is usually transferred to a Google LLC server in the USA and stored there. However, due to the activated IP anonymisation on this website, your IP address will be truncated beforehand by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

We have concluded an order processing agreement with Google, with which Google proves to us that it complies with appropriate and suitable technical and organisational measures to protect your personal data.

Revocation:

You can revoke your consent at any time by deleting all set (consent) cookies in your browser.

If you do not wish to use "Google Signals", you can deactivate the "personalised advertising" option in your Google account settings.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by downloading and installing the browser add-on available under the following link.

The aforementioned add-on may not be available when accessing our site via browsers of mobile devices In this case, as well as in general, you can therefore alternatively prevent the use and disclosure of data to Google by clicking on this link . Please note that this is a so-called opt-out cookie, which is only valid for www.playsports.world and the respective browser used. If you delete the cookies in your browser history, you will have to click the link again when you visit our site again in order to object to the use of data. The same applies if you call up the page with another browser.

You can find more information on data protection at Google Analytics at https://support.google.com/analytics/answer/6004245?hl=de.

The data stored by Google is deleted by default within 14 months.

5. Facebook Ads

We use the advertising tools of the social network of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for advertising measures on Facebook and Instagram. When you are logged into your Facebook or Instagram account, Facebook uses the information you provided during registration, your Likes and your other user behaviour to determine information such as your interests, on the basis of which you are shown customised advertisements, including from our company. We may also use the categories of information provided by Facebook to determine which groups of users, who are anonymous to us, should see our ads. Depending on your privacy settings, your name may appear in our ads. You can find more information about name display in Facebook Ads here. The same applies to so-called social ads, where your friends are shown that you "like" our page, for example. You can determine whether and how your name is displayed in the privacy settings and there in the advertising settings. You can also generally object to the display of Facebook ads by opting out. In addition, you can click on "x" or "∨" in your timeline to set whether and how our advertising on Facebook is displayed to you in the future. Except in the case of permission granted by you, Facebook will not pass on any personal data from you to us. We can only use Facebook's general evaluation tools to track how many users, subdivided according to general criteria not linked to personal data, have seen our ad, clicked on it or later made a purchase in our online shop/undertook an action on our website (conversion tracking through the so-called visitor action pixel). Please note that there is a possibility that Facebook will in turn assign this data to your account profile, over which we have no control.

Legal basis:

The legal basis is Art. 6 I (a) DSGVO, as you expressly consent to the processing of your data via the opt-in procedure.

Data transfer to third countries:

Your behavioural data, as well as the data evaluated via the visitor action pixel, are transmitted to the servers of Facebook Inc. in the USA.

Revocation:

You can revoke your consent at any time by deleting all set (consent) cookies in your browser.

You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also use the opt-out option above to prevent Facebook from displaying ads. You can find more information on Facebook's privacy policy and how Facebook ads work at Facebook.

6. COLLECTION OF LOCATION DATA AND GOOGLE MAPS

In order to use the search for sports fields and users for a sports activity in the vicinity, the use of the Google Maps service of Google Ireland Limited, see point 4 above, and the activation of the location function of the mobile end device is required. The use of the PLAYSPORTS app is possible without these services, but leads to a severely limited user experience without the possibility of finding possible sports activities in the vicinity.

If you activate the location function on your mobile phone, we collect your location data for the purpose of displaying local sports clubs, sports clubs, commercial sports facilities, municipalities and other organisations (hereinafter "partners") as well as sports events and sports activities in your vicinity, and for the purpose of your visibility to other users for searching for partners for a sports activity as well as the "matching" function for displaying potentially equally strong teammates in your vicinity. Locations and users are displayed using Google Maps. The location data is collected locally on your end device and temporarily stored in our database for a period of 10 minutes. This data is stored for the sole purpose of enabling users to access the data in real time without any loss of functionality when using the app. By activating location sharing on your end device, you consent to the processing of your location data for the aforementioned purposes. This consent can be revoked at any time by deactivating location sharing without affecting the lawfulness of the processing carried out in the past.

Thelegal basis is Art. 6 para. 1 b), a) DSGVO, as the use of the above data is necessary for the services to be provided under the contract. In addition, consent is given if you agreed to the location sharing when using the app for the first time. Further details can be found in the Terms of Use of Maps, the agreement(Controller-Controller Data Protection Terms), which we have concluded as joint controller with Google LLC. as well as the data protection guidelines of "Google".

7. COLLECTION OF IMAGE DATA

You can upload media files, photos, videos etc. in the timeline (posts, comments, bookings) of the PLAYSPORTS app. Please note that photos in which other persons can be seen may only be published by you with the express consent of these persons (see section 4 of the terms of use).

The legal basis is Art. 6 I a) DSGVO, as you consent to the storage and processing by us by uploading the image. You can revoke your consent at any time; the lawfulness of the processing remains unaffected until receipt of the revocation.

The image data will be kept ready for retrieval in your timeline until you revoke it.

8. COLLECTION OF DATA THROUGH THE CONTACT FORM

When using our contact form, we collect and store the name, email address, operating system, country and selected topic for the purpose of answering your request. The specification of the organisation is optional.

If you send us an enquiry by e-mail, we collect and store the e-mail address and the data contained in the e-mail in order to answer your enquiry.

If a contractual relationship develops from the enquiry by way of contract initiation or if the enquiry relates to an existing contractual relationship, the legal basis is Art. 6 I (b) DSGVO, as the storage of the data is necessary for the fulfilment of a pre-contractual or contractual obligation. Furthermore, when sending the contact form, you also consent to the processing of the data for the purpose of communication and answering your enquiries, so that the legal basis is Art. 6 (1) (a) DSGVO.

The deletion of the data takes place when the purpose of the storage has ceased to apply, i.e. after answering your e-mail/contact form enquiry or when the matter connected with the enquiry has been conclusively clarified. In the case of an existing contractual relationship or a contractual relationship resulting from the enquiry, the data will be deleted after expiry of the statutory retention periods.

9. USING SLACK

When using our contact form, we collect and store the name and email address for the purpose of responding to your enquiry. In order to be able to respond to enquiries via the contact forms as promptly as possible, we use Slack as a means of communication. Slack is a service provided by Slack Technologies Limited, One Park Place, Upper Hatch Street, Dublin 2, Ireland. When sending an enquiry via a contact form, the data entered is sent to us via Slack, thus ensuring that the enquiry is processed quickly. The data is transferred to servers in the USA and stored there. Deletion takes place after seven days

We have entered into an order processing agreement with Slack. You can view Slack's privacy policy here.

Thelegal basis is Art. 6 para. 1 lit. a) DSGVO, as you consent to the above-mentioned processing of your data when using the form. If a contractual relationship develops from the enquiry or if the enquiry relates to an existing contractual relationship, the legal basis also results from Art. 6 para. 1 lit. b) DSGVO, as the storage of the data is necessary for the fulfilment of a pre-contractual or contractual obligation.

The deletion of the data takes place when the purpose of the storage no longer applies, i.e. after answering your contact form enquiry or when the matter connected with the enquiry has been conclusively clarified. In the case of a possible subsequent contractual relationship, the statutory retention periods apply.

You have the right to revoke the consent given at any time without affecting the lawfulness of the processing carried out on the basis of the consent.

10. USING HELP SCOUT

We use the system of the provider Help Scout Inc, 131 Tremont St, Boston, MA 02111-1338, USA, in order to process user enquiries more quickly and efficiently.

When using our contact form, we collect and store the name and email address for the purpose of answering your enquiry. In order to be able to respond to enquiries via the contact forms as promptly as possible, we also use the Help Scout service. Help Scout only uses the user data for the technical processing of the enquiries and does not pass it on to third parties. Pseudonymous use is possible. In the course of processing service requests, it may be necessary to collect further data.

The legal basis for the use of Help Scout is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest arises from the fact that the use serves to improve and accelerate our customer and user services. The use of Help Scout is optional. If users do not agree to data collection via and data storage in Help Scout's external system, we offer them alternative contact options for submitting service requests by e-mail, telephone, fax or post.

Users can find more information in Help Scout's privacy policy.

11. GOOGLE ANALYTICS

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), on the basis of your consent pursuant to Art. 6 (1) a., Art. 7 DSGVO. Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there.

Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous user profiles of the users can be created from the processed data.

We only use Google Analytics with IP anonymisation activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user's browser will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more information on Google's use of data, settings and opt-out options, please refer to Google's privacy policy(https://policies.google.com/technologies/ads) and the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

The users' personal data is deleted or anonymised after 14 months.

12. VISIBILITY OF YOUR DATA TO OTHER USERS

12.1 Setting options for users

You can choose between four settings:

Private: You can only be found in the app by users you follow. Your participation in sporting activities is only visible to the aforementioned users and the other participants in the activity - you are displayed as "Anonymous" to other users. Only users you follow can view your timeline or profile and invite you to activities.

Club/Group: You can only be found by users of the same group (clubs, sports clubs, municipal sports facilities, companies, etc.) and users you follow. Your participation in sports activities is only visible to users of the same group, the other participants in the activity and users you follow - to other users you will be displayed as "Anonymous". Only users mentioned above can view your timeline or profile and invite you to activities.

Public: You can be found by all users of the app and your participation in sporting activities, your timeline and your profile are visible to all users. Users you follow or who are members of the same group as you can invite you to activities.

Social: You can be found by all users of the app. Your participation in sporting activities, your profile and your timeline are visible to all users. You can be invited to activities by all users of the app.

12.2 Setting options for partners/organisations

Partners can choose between two settings:

Private: The name, address and location of the partner are visible to all users. Only partner members can view the seats and the bookings made in accordance with the user settings mentioned under 12.1.

Public: All data, including the available seats and the bookings made, are visible to all users.

12.3 Use of the Matching and Rankings Functions

If you select the settings Private and Club/Group, you cannot use the Matching function - search for players of the same age with the same playing strength - and you can only use Rankings to a limited extent. In Rankings, your name is displayed as "Anonymous". Partner members among themselves are always displayed here with their full names.

13. NEWSLETTER

With our newsletter, we regularly inform you about new features, new partners and clubs and other interesting developments regarding playSports. If you would like to receive the newsletter offered, we require a valid e-mail address from you in addition to ticking the relevant option in our newsletter form or activation in your user account. We will then send you a confirmation email with which you can verify your email address and your wish to receive the newsletter. We store the IP address to verify your registration, both when you register and when you activate the confirmation link. In addition, we store the date and time of registration, the e-mail address provided and the date and time of activation of the link in the confirmation e-mail for legally binding proof of your registration.

You can revoke your consent to receive further newsletters at any time by clicking on a link at the end of each newsletter without incurring any transmission costs other than those according to the basic rates. You can also send an e-mail with the corresponding request to unsubscribe from the mailing list to us at privacy@playsports.world.

You can also unsubscribe from the newsletter via your profile (click on "off" under Settings/Notifications).

We use the "Newsletter2GO" tool from Newsletter2Go GmbH, Köpenicker Str. 12610179 Berlin. An order processing agreement has been concluded with this company. An invisible graphic is integrated into the newsletter to track the opening rate. As soon as the newsletter is opened, this graphic is called up and it becomes apparent who has viewed the newsletter, when and from where. To measure the click-through rate, recipients are directed for a fraction of a second via a tracking link before they reach the actual linked page. This tracking link usually runs via a Newsletter2Go domain. You can find more information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/.

Thelegal basis for the collection and processing of your data for newsletter marketing is Art. 6 I (a) DSGVO as a result of your express consent. You have the right to revoke the consent given at any time, whereby the lawfulness of the data processing remains unaffected until the time of receipt of the revocation. The data stored for the newsletter will be deleted from our database immediately after you unsubscribe from our newsletter.

14. SERVER DATA COLLECTION

We host our systems at Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA ("AWS"). The relevant servers are located in Frankfurt am Main. For technical reasons, the infrastructure may be maintained from the USA. When you visit our site, various server statistics are automatically stored, which your browser transmits to our provider's server. The name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider are logged.

This data is used for the statistical evaluation of visits to our site and cannot be assigned to specific persons.

When using the app, the server logs user data such as the API calls. This data is used for statistical analysis, troubleshooting and monitoring the server performance of our app and is stored anonymously so that it cannot be assigned to specific persons.

Thelegal basis for the data collection is Art. 6 I f DSGVO. This data is not merged with other data sources. The IP address is anonymised. Our legitimate interest in collecting this data is based on the fact that we can use the data to optimise our offer for users, e.g. by preventing access from malicious sites or optimising access via certain browsers, and the log of the IP address enables the delivery of the page to the visitor.

In principle, you have the right to object to this data collection. This does not come into consideration here as an exception, as otherwise the use of the site would be impossible.

The data is deleted after 365 days. The app log data is deleted after 7 days.

15. AFFECTED RIGHTS

15.1. Right of objection

If we process your data to safeguard legitimate interests (Art. 6 I (f) DSGVO), we canöYou may object to this processing on grounds relating to your particular situation. We will then no longer process your personal data unless we can prove that we have a legitimate interest in doing so.öcompelling reasons worthy of protection.reasons forWe will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

In the event of objection to data processing for the purpose of direct marketing, processing for this purpose shall no longer take place.

15.2 Right to information

You have the right to request confirmation from us as to whether we are processing personal data relating to you and, if so, a right of access to the personal data and related information in accordance with Article 15 of the GDPR.

15.3 Right of rectification

You have the right to demand that we correct or complete any inaccurate or incomplete personal data relating to you without delay in accordance with Art. 16 DSGVO.

15.4 Right to erasure

You have the right to demand that we delete your personal data without delay and we are obliged to delete it without delay if one of the reasons listed in Article 17 of the GDPR applies.

15.5 Right to restrict processing

You have the right to demand that we restrict personal data relating to you if one of the conditions set out in Art. 18 DSGVO applies.

15.6 Right to data portability

You have the right to receive the personal data relating to you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to request that we transfer the data to another controller where this is technically feasible.

16. USE OF COOKIES

The internet pages use so-called cookies in several places. They serve to make our offer more user-friendly, effective and secure. A cookie is a piece of text information that our website places on the end device you are using via the web browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit.

Thelegal basis is Art. 6 I (f) DSGVO. Our legitimate interest results from the fact that we only facilitate the retrievability of the page for you with the aforementioned cookies, do not collect any tracking data in the process and therefore there is no interference with your personal rights and fundamental freedoms.

You can exclude the acceptance of cookies in your web browser. However, this may impair the functionality of the website.

Additional provisions PLAYSPORTS App

17. GOOGLE FIREBASE

We use app services from Google Firebase. The responsible entity is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ireland transmits data to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to which we always draw your attention.

For more information on whether and what data is collected by Google through the use of these services, please refer to Google's privacy policy.

17.1 Firebase Crashlytics / Crash Reporting

Firebase Crashlytics is used by us to stabilise the function of our app and to detect and fix any errors that occur. The plug-in generates error reports that help us find and fix the problems. Crashlytics tracks user activity in the app and records it in real time to show at which moment of your usage an error occurred in order to find the reason for such an error. The plug-in does not collect any personal data of the users, but tracks the activity in order to generate error reports, if necessary, which show us how and under which circumstances such an error occurred.

Thelegal basis is Art. 6 I (f) DSGVO. Our legitimate interest arises from the fact that by using the plug-in, we are merely aiming to ensure the flawless functioning of our app and thus make it easier for you to use. It serves your satisfaction, as the use of the plug-in helps to optimise the app thanks to error reports. The anonymisation of your IP address is always activated when using Firebase, so that it is therefore not possible for us to assign the collected data to a specific person.

17.2 Google Analytics for Firebase

For our app, we use the analytics tool Google Analytics for Firebase. This tool records the number of users and sessions, session duration, operating systems and device models of the users. In addition, the region, age category, first-time starts, app executions, page visits, app updates and in-app purchases are recorded, analysed and displayed. The tool generates an app instance ID for each app download and can thus assign the behaviour to the user. Tracking does not take place with the user's name, but via the app instance ID given to each user. In this way, we recognise you and your device as a user of our app, but we cannot assign this user behaviour to a specific person. The app instance ID works in a similar way to cookies on websites. IP addresses are always anonymised when using Google Analytics.

We use this tool to record and then evaluate user behaviour in order to make you possible individualised offers or to adapt our app to user behaviour. From the information collected, we can see which products or services are of greatest interest thanks to the displays.

Thelegal basis for the collection and storage of the data is Art. 6 I (a) DSGVO. The anonymisation of your IP address is always activated when using Google Analytics for Firebase, so that it is therefore not possible for us to assign the collected analysis data to a specific person.

Data transfer to third countries: The information about your use of this website is usually transferred to a Google LLC server in the USA and stored there. However, due to the activated IP anonymisation, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this app, Google will use this information for the purpose of evaluating your use of the app, compiling reports on app activity and providing other services relating to app activity and internet usage to the app operator.

We have concluded an order processing agreement with Google, with which Google proves to us that it complies with appropriate and suitable technical and organisational measures to protect your personal data.

17.3 Firebase Performance Monitoring

For our app, we use Firebase Performance Monitoring, which uses instance IDs to monitor the performance of the app and respond to specific incidents within the app.

The error reports and data on specific incidents are stored by Google for a period of 30 days. Instance IDs will be deleted by Google within 180 days or sooner if we request Google to delete them.

Thelegal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest arises from the fact that we aim to improve the function and performance of our app by using it and thus make it easier for you to use. The anonymisation of your IP address is always activated when using Firebase, so that it is therefore not possible for us to assign the collected data to a specific person.

17.4 Firebase Dynamics Links

For our app, we use Firebase Dynamic Links if you use a mobile device with iOS operating system. The device data of the mobile device is used to facilitate the operation of newly installed apps. This device data is only stored temporarily to enable the service.

Thelegal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest arises from the fact that we facilitate the operation of newly installed apps and thus improve their use for you. The anonymisation of your IP address is always activated when using Firebase, so that it is therefore not possible for us to assign the collected data to a specific person.

17.5 Revocation:

You can find more information on data protection at Google Analytics at https://support.google.com/firebase/answer/6318039.

The data stored by Google is deleted by default within 14 months.

18. PUSH NEWS

We use push notifications from OneSignal, 2194 Esperanca Avenue, Santa Clara, CA 95054, USA. Push notifications allow us to send you text messages and information from the app directly to your mobile device so they can appear on your display. We'll let you know about news, players in your area and information about your bookings.

For this purpose, a device ID is set by your end device, which is then forwarded to the server. This information is analysed to send you location-based push notifications if necessary. All messages and meta-information are deleted from OneSignal's servers after 30 days.

For more information on OneSignal's privacy policy, please visit: https://onesignal.com/privacy_policy

Thelegal basis for sending push notifications and processing your data is Art. 6 (1) a) DSGVO, as you agree to the push notifications when using the app for the first time and thus give your consent.

You can revoke your consent at any time by changing the settings for your push notifications on your mobile device and switching them off, even partially, for our app.

19 BUGSNAG

We use Bugsnag, a technical error analysis tool from Bugsnag Inc (hereinafter "Bugsnag"), 939 Harrison St, San Francisco, CA 94107, USA. In the event of errors, the tool helps us to analyse, evaluate and categorise them. In order to improve the accessibility and technical stability of our app by monitoring functionality, system stability and identifying code errors, we may automatically transmit device information (operating system, browser version, browser type), the IP address of the device used, details of the page visited at the time of the error and the time of the error to Bugsnag in the event of a software error occurring.

Further information on data processing and the functioning of Bugsnag can be found in the Bugsnag privacy policy.

Thelegal basis for the aforementioned processing is Art. 6 para. 1 lit. f) DSGVO. The data is collected anonymously, used in a non-personal manner and subsequently deleted. An evaluation for advertising purposes does not take place. Our legitimate interest is based on the fact that the analysis helps us to further improve our website and to correct undetected code errors. You can prevent the cookies in advance through a setting in your browser or object to this processing by deleting all cookies via your browser settings.

20. NEWSLETTER ABOUT MAILJET

With our newsletter, we inform you regularly about new features, new partner clubs and other interesting developments regarding PLAYSPORTS sports. If you would like to receive the newsletter offered, we require a valid e-mail address from you, in addition to ticking the relevant option in our newsletter form. We will then send you a confirmation email to verify your email address and your wish to receive the newsletter. We store the IP address to verify your registration, both when you register and when you activate the confirmation link. In addition, we store the date and time of registration, the e-mail address provided and the date and time of activation of the link in the confirmation e-mail for legally binding proof of your registration.

You can revoke your consent to receive further newsletters at any time by clicking on a link at the end of each newsletter without incurring any transmission costs other than those according to the basic rates. You can also send an e-mail with the corresponding request to unsubscribe from the mailing list to us at privacy@playsports.world.

You can also unsubscribe from the newsletter via your profile (set the settings/notifications switch there to "off").

In order to organise and analyse the newsletter dispatch, we use the "Mailjet" service of Mailjet SAS, 13-13 bis, Rue de l'Aubrac 75012 Paris, France. The data you enter for the purpose of receiving the newsletter (e.g. e-mail address) is stored on Mailjet's servers in the EU.

Our newsletters sent with Mailjet allow us to analyse the behaviour of the newsletter recipients. Among other things, we can analyse how many recipients have opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analysed whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking on the link in the newsletter.

Click here for more information on data analysis by Mailjet newsletter.

Mailjet also allows us to divide the newsletter recipients according to different categories. In doing so, the newsletter recipients can be subdivided according to the data provided during registration. In this way, the newsletters can be better adapted to the respective target groups.

For more information, please refer to Mailjet's "Security and Privacy" information and Mailjet's Privacy Policy.

We have concluded an order data processing contract with Mailjet and fully implement the strict requirements of the German data protection authorities when using Mailjet.

Thelegal basis for the collection and processing of your data for newsletter marketing is Art. 6 para. 1 lit. a) DSGVO as a result of your express consent.

You have the right to revoke the consent given at any time, whereby the lawfulness of the data processing remains unaffected until the time of receipt of the revocation.

The data stored for the newsletter will be deleted from our database immediately after you unsubscribe from our newsletter.

21 QUADERNO

In the context of contracts concluded with you, we collect and store the personal data provided by you, e.g. name, address, for the purpose of processing the contract, e.g. also for invoicing.

The data is passed on to banks in the context of billing or for invoicing via the service provider Quaderno.io. Quaderno belongs to Recrea, CIF B35635648, Fernando Guanarteme 11 - 35010, Las Palmas, Spain. The billing data is transferred to the tax office within the framework of the tax law requirements.

Thelegal basis for the collection, processing and transfer of the data is Art. 6 para. 1 lit. b) DSGVO in the context of contract processing. The legal basis for the transfer of data to the tax office is Art. 6 para. 1 lit. c) DSGVO.

This data is deleted after expiry of the applicable statutory retention obligations. If we are not subject to any statutory retention obligations, the data will be deleted when the purpose ceases to apply.

22. VONAGE

For our video live streams as well as our video conferences, we use the "Vonage" tool of Vonage Holdings Corp, 23 Main Street, Holmdel, NJ 07733 USA. Processing in Europe is also carried out by Vonage Business Limited, 25 Canada Square Level 37, London, England E14 5LQ. When using the tool, meta and communication data are transmitted to the servers of Vonage's providers, which are required for the purpose of establishing the connection and the video conference to process your request. As far as we are aware, no personal data is stored in the process. In particular, no IP addresses are stored or usage behaviour evaluated. We would like to point out that the use of the tool may result in data being transferred to third countries - in particular to the USA.

Note that you can activate your camera and sound during a video conference or live video stream. This data is available to other participants and the host. If prior registration for a video appointment is required, we store this data until the video appointment. In addition, live streams are recorded from the host's point of view and remain available for retrieval later.

For more information on Vonage's data protection, please visit https://www.vonage.com/legal/privacy-policy/.

Thelegal basis for the storage of meta and communication data is Art. 6 para. 1 p. 1 lit. a DSGVO in the case of corresponding consent.